There are two ways to pay your PDIC sample fees and both require knowing the sample number(s) and the amount due. You can view your invoices by logging into the PDIC database application.
Important: The mailing address and online store are different for the Turf Diagnostics Lab. See their website to pay for disease diagnosis performed on a turf or ornamental grass.
WE CANNOT ACCEPT CASH PAYMENTS
PAY WITH CHECK OR MONEY ORDER:
- Make the check or money order out to "North Carolina State University" or "NCSU"
- Write the sample number(s) being paid for in the memo area.
- If you've already received an invoice, enclose a copy of it with your payment.
- Mail to:
Plant Disease and Insect Clinic,
Campus Box 7532,
North Carolina State University,
Raleigh, NC 27695-7532
- If we receive a check that cannot be deposited (e.g., incorrect amount, wrong "Pay To", not signed, incorrect date, etc.) we will notify you of the error and destroy the check. You will need to submit payment again using the methods on this page.
PAY ONLINE WITH A CREDIT CARD*:
- For clinic samples, except turf and ornamental grasses (see next bullet point), please visit our credit card store.
- To pay for turf and ornamental grass samples, please visit the Turf Diagnostics Lab's credit card store.
- Each sample type being paid for is considered its own "item" that needs to be added to the cart. On each item page you will be required to enter the quantity of that type of sample and the associated sample number(s). An error will be displayed if any info is left out. If you are paying for multiple sample types, each item type will need to be added to the cart separately. See the screenshots below for an example of a typical sample submitted through NC cooperative extension.
- You must use your own device to pay with a credit card. We cannot allow users to pay with a credit card from any computer at the clinic for security reasons.
- The clinic cannot collect credit card information directly. Please do not send us that information in any way, as it poses a security risk.
- Be aware that if you use the account login option, the login for the credit card payment center is different from your login to our sample database.
- Fee amounts are slightly adjusted to cover fees for credit card services. If you are unable to cover the difference we still accept checks and money orders for fee payment (see above).
- If a mistake is made we have the ability to refund all or part of a transaction. Please contact us if you are experiencing issues.
- *A University Procurement Card (PCard) cannot be used to pay for sample fees; these fees must be paid through a transfer of funds. In order to do this, please reach out to the lab via email. We will need the account being used to pay, the invoice, and a message stating that the transfer is approved.
